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Trojan Hardware

The Company

Mission Statement

The Trojan Group’s mission is to innovate and deliver a large range of hardware product solutions that exceed customer’s expectations and fulfil the needs of their operating markets. We will achieve this mission through consistent, responsible and defined processes.

Values:

The Trojan Group are committed to:

  • Developing and delivering high quality products that exceed customer’s expectations
  • Deliver hardware solutions that have been designed with tangible benefits to bring major advances in terms of innovation, security and operational performance.
  • Listening and responding to the needs of the market place in all sectors
  • Delivering products of the highest standards with added-value benefit
  • Providing an environment for the growth and development of our employees
  • Ensuring the growth and continuity of the business
  • Embrace a ‘continuous improvement’ policy throughout the business

Quality Assurance

The Trojan Group is committed to achieving and maintaining a high standard of quality in all aspects of the operation and to continually satisfy the expectations of our customers in respect of the products and service offered.

  • Trojan aims to ensure the needs of the customer are clearly understood and met through close liaison and proactive communication at all stages of work.
  • All work is conducted to the highest level of professional standard with technical and commercial integrity.
  • The company is committed to effective Quality Management practices throughout the business and at every level of the business.
  • The quality objective outlined in this statement is supported by all levels of the business.
  • Staff responsibility and duties are clearly identified
  • Staff have the appropriate training and resource to ensure they can work well within the scope of their responsibilities
  • All products are manufactured and supplied in accordance with the appropriate quality accreditations
  • BSI Accreditation ISO 9001:2008

Ultimate responsibility for quality within the company rests with the Trojan Group’s Board of Directors and the respective Quality Managers.

Customer Support

Trojan Hardware has an experienced internal sales department who are there to support all our customers and answer any questions relating to products or orders.

Technical Sales Support:

Trojan’s technical sales team offer a dedicated nationwide service working directly with customers throughout the UK. They offer a hands-on proactive approach and are there to help our clients with all aspects of product advice and training.

Marketing Support:

Trojan has a comprehensive portfolio of product literature that is available in hard copy or pdf format. The literature gives in-depth technical detailing on the complete range of products. For more information contact Trojan Hardware’s sales office on 01922 713933

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